Last revised: January 2019

We do not ship orders Outside of the USA at this time

Order with Free Shipping by Pest Control Products Depot

All orders of $39.95 or more of eligible items across any product category qualify for FREE Shipping. Our Free standard shipping promotion applies only to the lower 48 United States. Free Shipping is available to the continental United States only. Excludes Alaska, Hawaii, Puerto Rico, and all other U.S. territories.

If order fall below $39.95 before tax, reward points or coupon code or any other incentives then $9.95 shipping charge will be added to your order. These will be shown at checkout.

With free shipping, your order will be delivered 5 to 8 business days after all your items are available to ship, including pre-order items.

For expedited shipping, additional fees apply which you will see at the time of checkout.

When you choose Free standard shipping, in most of the case you will get your order within 5 to 8 business days after the order is placed. Orders placed after 1:00 PM ET and on Saturdays, Sundays, or holidays will be shipped the following one to two business days.

Special order items, backorder items, accessories or extensions to the order closing date may takes 2 week before it ships.

All standard free shipping will be processed through UPS (United Parcel Service). Please provide a shipping address that is valid for UPS.

For larger orders and special pricing, please call us toll free at 1-877-788-2847.

When can I expect my order to arrive? Can I track my order?

Orders are typically processed within 1 to 2 business days. As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment. If your order is sent via standard Ground shipping,expect it to arrive in 2 to 6 business days for USA. Please note that some packages may take slightly longer depending on the weight of the package and the location that we are shippig to. At present we do not ship any products to Alaska, Hawaii and Puerto Rico.

You can also review your order and obtain tracking information by visiting the Order History section of your account. 

Keep in mind that orders placed during peak shipping periods such as the first day of each month, promotional events, and holidays, may take an additional 1-2 business days to process due to the high volume of orders. We will do our best to fulfill your order as quickly as possible. 

Special Restrictions:

Some US states exceed National EPA restrictions through state regulations on pesticide products. These states have laws that restrict us from shipping certain products to that state. We have noted these states with the restricted products in compliance with State Regulations on the product pages. Most notably affected states are California (CA), Connecticut (CT), New York (NY) etc..

Shipping to Alaska, Hawaii, and US Territories:

Orders shipped to Alaska, Hawaii, and U.S. Territories will be charged additional shipping fees based on destination, size and weight. Carrier restrictions may prevent selected items from being deliverable to destinations within Hawaii, Alaska and US territories. Furthermore, there may be some orders we will not be able to ship because of distance or cost.

Force Majeure: 

In addition to any and all exemptions provided by law, we shall be exempt from liability for non-delivery or delay in delivery of products and service available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

Incorrect Address Charges:

Please check your address carefully before your final submission of your order online.

1. There will be a $15.00 charge to locate the package for delivery if there is an incorrect address. In addition incorrect address charge fee by shipping carrier if product came back to our warehouse we will charge return shipment fee what shipping carrier charge us. We do verify zip codes and will attempt to contact you if the address is in question to avoid such charges. However if there is an incorrect shipping address submitted online and our shipping carrier charges us, we will need to pass the charge along.

2. If you do enter an incorrect address and it is accidentally sent to another location and cannot be recovered you will be charged the full order price if you wish to replace the order.

All orders are shipped within one business day (excluding holiday weekends), unless a product is on backorder.

1. We do ship certain products by mail; however most shipments require a physical street address for shipping by express delivery, i.e., UPS or Federal Express.

2. Please include any suite or apartment numbers if applicable.

3. There may be an extra charge for APO addresses. We will e mail the extra shipping charge if applicable.

4. Please include suite or Apt. numbers.

Lost Orders

Pest Control Products Depot will provide tracking information by email to our customers for every order placed through our website. It is the responsibility of the customer to be aware of the tracking information and be on the lookout for their order to arrive.

Customers who do not receive their order in a timely manner must let us know at least 10-15 days after shipment so that we can investigate the matter. We cannot be held responsible for lost orders if we are not notified in at least 15 days from the time the order leaves our warehouse.

What happens if you refuse your package?

You will receive a product refund minus any shipping fees will be incurred if a package is undeliverable or refused. And shipped back to us, this is usually a double shipping charge as UPS will charge us/the shipper a fee to ship it the first time and then a charge for shipping it back to us.

Please check your order and address before processing. If for any reason UPS is unable to deliver the package after multiple attempts the package will be returned back to us. We are charged a return fee and this can be anywhere from $10.00 to $15.00. This fee will be charged back to the customer or will be deducted from the product cost of the original order.

Please note that we make very attempt to deliver all orders and packages and that this rarely occurs. Our shipping system does match and verify address, but not all errors are caught.

Please check and double check your order before you process the order, we want your experience with pestcontrolproductsdepot to be pleasant and we work hard to satisfy all our customers to the best of our abilities, but lost packages, deliver delays and damages do happen, working with us will insure that these issues are dealt with quickly and professionally.

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Please keep an eye out for your order

We will provide tracking information by email to our customers for orders placed through our website.
It is the responsibility of our customers to be aware of the tracking information and be on the lookout for their order to arrive.

If for any reason you do not receive your order in a timely manner, please let us know at least 10-15 days after shipment so that we can investigate the matter. We cannot be held responsible for lost orders if we are not notified in at least 15 days from the time the order leaves our warehouse.