Last revised: January 2019

• Searching specific items:

At the top of any page, you will find tabs that give you easy access to our main bug categories. When you click on any of these tabs, our site takes you to that category and displays the important information that can help you select the right product. In addition, you can use the Product Search box or choose a category from the left side bar where it says "browse categories".

• What if I can't find a particular item?

Try the product search box. If you still cannot find a specific item, please e-mail us at info@pestcontrolproductsdepot.com or call us at 1-877-788-2847. We have access to almost every pest control product available, and chances are we have the product you need. We respond to these product requests very quickly, usually the same day.

• Placing Items in Your Shopping Cart:

To purchase items from pestcontrolproductsdepot site, you need to place them in our electronic shopping cart. Simply click on the Buy Now or Add to Cart button on the item’s product information page. You can continue adding items to your cart until you’re ready to make your purchase. You can view the items you have placed in your shopping cart at any time by clicking on the View Cart button at the top right of the website.

• Completing the Checkout Process:

Please review all the items you've placed in your Shopping Cart to ensure the items are correct in size, and quantity (if applicable). After you've finished shopping, click on Check Out.

• Order Information:

After clicking the Checkout button, a page appears which will require you to enter the information that will be used during this and future checkouts. Enter the necessary information and click continue.

• Shipping Information:

The next section will ask you to confirm your shipping address and select a shipping method. The shipping method will always be "Free shipping" unless you decide to expedite the order by choosing one of our UPS shipping options.

www.Pestcontrolproductsdepot.com ships using UPS, FEDEX or USPS. Your tracking number will be e-mailed to you when your order is shipped.

• Payment Information:

The final section is to verify your credit card billing address and enter your credit card account number and expiration date. www.pestcontrolproductsdepot.com allows you to pay via major credit card (VISA, American Express, Master Card or Discover). We may contact you within two business days via e-mail and/or phone to verbally verify your order. We may not be able to ship your order if this information is inconsistent.

How Secure Is Information About Me?

Pestcontrolproductsdepot.com is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Pestcontrolproductsdepot.com has in place appropriate physical and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and are not used for other purposes. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

After a transaction, your private information (credit cards, etc.) is not stored on our servers. As part of real-time payment processing, Pestcontrolproductsdepot.com subscribes to a fraud management service. This service gives you and Pestcontrolproductsdepot.com an extra level of security to guard against credit card fraud to protect your financial data.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Please read our Privacy Policy.

• Why would my card be declined if there are sufficient funds in my account?

In order to protect our customers from fraudulent transactions, the billing and shipping address is verified through your credit card company. If the billing address on your www.pestcontrolproductsdepot.com account differs from the billing address on your bank's records, you card could be declined. Please verify that Billing Address information is correct, and then notify your credit card company to ensure that they have your most up-to-date information.

• Completing your order

After entering your payment information, simply click the "Confirm Order" button and the order will be processed. You will be e-mailed immediately with confirmation of your order, including your order information and invoice number.

There is a possibility that your credit card could be declined after confirming your order. If this happens then you will be returned to the Payment Information screen so that you can re-enter your credit card information and correct any errors.

The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.

• Can I cancel an order?

Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you.